Privacy Policy

We collect information you provide directly to us, including: • Personal identification (name, email, phone number, address) • Driver's license information and verification documents • Payment information (credit card details processed securely) • Rental history and preferences • Communication records with our support team We also automatically collect certain information when you use our services, including device information, IP address, and browsing behavior.

We use the information we collect to: • Process your rental reservations and payments • Verify your identity and driving eligibility • Communicate with you about your rentals • Send promotional offers and newsletters (with your consent) • Improve our services and customer experience • Comply with legal obligations and prevent fraud We will never sell your personal information to third parties.

We may share your information with: • Service providers who assist in our operations (payment processors, insurance providers) • Law enforcement when required by law • Business partners with your explicit consent • Affiliated companies within our corporate family All third parties are required to maintain the confidentiality and security of your information.

We implement industry-standard security measures to protect your personal information: • SSL/TLS encryption for all data transmission • PCI-DSS compliant payment processing • Regular security audits and penetration testing • Access controls and employee training • Secure data centers with physical security While we strive to protect your data, no method of transmission over the Internet is 100% secure.

You have the right to: • Access your personal information we hold • Correct inaccurate or incomplete data • Request deletion of your data (subject to legal requirements) • Opt-out of marketing communications • Export your data in a portable format • Lodge a complaint with a supervisory authority To exercise these rights, please contact our privacy team.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place: • Standard Contractual Clauses (SCCs) • Adequacy decisions where applicable • Binding Corporate Rules for intra-group transfers By using our services, you consent to the transfer of your information to these countries.

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain business records Rental records are typically retained for 7 years. You may request deletion of your account data at any time.

If you have questions or concerns about this Privacy Policy, please contact us: Privacy Officer Email: privacy@resolvecars.com Phone: (555) 123-4567 Address: 123 Car Street, Auto City, AC 12345 We will respond to your inquiry within 30 days.